Returns & Exchanges
At ExtremeRate, we want you to be completely satisfied with your gaming gear, which is why we offer a 30-day return window for products in their original condition. Whether you encountered a compatibility issue or simply changed your mind, our streamlined process ensures a quick resolution for all electronics and accessories.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and a brief explanation of the reason for the return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all components, screws, and tools included in the original kit are present.
- 3.Ship to ExtremeRate
Affix the provided shipping label or send the package via a trackable carrier to our designated returns warehouse for processing.
- 4.Inspection and Refund
Once our technicians verify the item's condition, we will issue a full refund to your original payment method within 3 to 5 business days.